Profiles + timeline
Every visit, payment, and note for a client in one unified view.
Clients · CRM
Pulse remembers. You sign off.
Full client profiles, a unified history timeline, wallets and loyalty, and import that de-duplicates by phone — the regulars you’d never want to lose, never lost in a notebook.
Every client, remembered in full — with Pulse surfacing the ones who matter now.
Every visit, payment, and note for a client in one unified view.
Column mapping with phone-match de-duplication — no double records.
Staff notes, open-text tags, and one-click merge for duplicates.
Balances, points, and gift-card value tracked per client.
Who used to come every few weeks and quietly hasn’t — on a list.
Names and notes across EN, AR, TR, and HI with full RTL.
A drift in your regulars is a signal. Pulse — the AI inside Nerva — spotted it and built you a segment, ready to hand to Reach. Nothing leaves until you sign off.
Costs 2 Pulse moments
The regular who drifts off doesn’t vanish into a notebook anymore — Pulse surfaces her while winning her back still costs a message, not a discount.
The nervous system for modern service businesses.